Shipping policy

SHIPPING POLICY

Thank you for visiting and using poeticmemento.in. Following are the terms and conditions that constitute our Shipping Policy. Shipping at Poeticmemento.com (Poetic Memento Services) will be dealt with based on mutual agreement of the service buyer and service seller.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order.

Shipping rates & delivery estimates

Shipping will be done by the respective vendors via their own courier partners 

Shipping charges for your order will be calculated and displayed at checkout. The vendor should ship the product within three days. Product/s generally reaches to the domestic buyer in 3 to 8 days.

Shipment to P.O. boxes or APO/FPO addresses

Poeticmemento.in ships to addresses within India and abroad through respective vendors (business owners).

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Poeticmemento.in is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Poeticmemento.in   is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. We shall strive to help you to get the refund of your damaged products. We may consider replacing products if reasons are found genuine.

Returns Policy

Our Return & Refund Policy provides information about procedures for returning your order.