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FAST is the perfect WordPress help ticket plugin out there.

You can now have an expert trying help ticket system in your WordPress web site that’s simple in your clients to make use of.
It’s so quick, it’s like chatting to your clients!
FAST will add to your WordPress web site a whole help system.
No extensions or add ons are wanted.

We even use FAST ourselves to offer help tickets for our 20,000+ clients on themeforest.

Because we use FAST for our personal help tickets, we all know that protecting clients ready makes them sad.
That is why FAST offers you & your crew as much as the minute updates utilizing e mail and slack notifications.

FAST Features

Unlimited Support Tickets
Unlimited Agent & Customer Users
Support Unlimited Products
Super Fast (it’s like being in a chat room!)
Assign Agents – FAST will distribute tickets to brokers as they arrive
Customizable Ticket Fields – Add your personal fields to get extra info out of your clients.
Saved Replies – Save your commonest replies for fast responses.
Ticket Attachments – Attach photographs / information to your responses
Search Tickets – Manage tickets simply with our superior search
Quick Hi – Button provides Hi + title of buyer to high of your ticket response
Secure Fields – Store ticket info externally utilizing safe fields
Internal Comments – Make feedback on tickets which are solely seen by brokers not clients
Auto Close – Set a timespan that tickets will robotically be closed
FavIcon Counter – Just have a look at the browser tab to see when you’ve got tickets that want a response.
Support any Envato product with FAST
Envato Products – Link your Envato Account to help all of your merchandise
Envato Login – Customers can log in utilizing their Envato account
Verify Envato Purchases – FAST will present you if all of your clients buy info.
View Envato Support Period – Make positive your clients nonetheless have help in your product.
FAST can be utilized with any WooCommerce eshop
WooCommerce Support – WooCommerce clients can create tickets utilizing their WooCommerce account and order.
My Orders Button – Adds help buttons to WooCommerce Shop Orders Page
Keep notified about your tickets
Email Notifications – Customers & Agents will recieve an e mail when their ticket has a response.
Slack Notifications – Keep observe of your complete help crew, FAST will publish a message when any ticket is replied / created / assigned
Email Piping – Respond to tickets utilizing solely e mail!
Runs on a single WordPress Page
Works with any theme
10 inconceivable shade schemes
Translatable through .po information
Famous 100% stable help
and way more

How it really works

FAST may be set as much as present help for any type of services or products out of the field. It may also be configured to deal with help tickets for the Envato Marketplace for instance themeforest or codecanyon authors.

Envato mode has all of the options of normal mode plus some added extras for Envato Authors

WooCommerce Mode lets you add a help system to your store. Customers can choose the order & product that they want help whith as they create a help ticket