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FireHelp is a complete customer support solution, that includes tickets , live chat and knowledgebase.
The software is built on the idea of it being very extendable, thus providing you with all tools to help you do so.
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You can checkout the demo below:
Website: http://demo.firecrown.io
Admin panel: http://demo.firecrown.io/admin
Admin login:
Email : [email protected] Password: admin
Staff login
Email : [email protected] Password: jane
Customer login
Email : [email protected] Password: demo
Why choose FireHelp ?
With Events feature, you can do improbable stuff, connect to service and have your data anywhere you want and most importantly, it’s simple and easy to customize to whatever fits your needs.
Change Log
Version 2.04 [ 7 July 2017 ]
+ Auto assign can be enabled for Admin when there are no staff * bug fixes in multiple things
Version 2.0.3 [ 1 June 2017 ]
* CSS Enhancements for Internet Explorer * minor bug fixes in languages
Version 2.0.2 [ 24 May 2017 ]
* minor bug fixes
Version 2.0.1 [ 17 April 2017 ]
* Bugfixes for few older MySQL versions * Bugfix in uploading logo image
Version 2.0.0 [ 6 April 2017 ]
+ Major update, bumped to Laravel 5.4 with extra features and bugfixes + PHP7.1 support + Better email parsing + Better exception handling
Version 1.0.2 [ 17 July 2016 ]
+ Added Guest Live chat + Added New ticket through email * Bug fix for auto updater * Other minor fixes
Version 1.0.1 [ 4 May 2016 ]
* Small bugfix in line-smashs + Added KB Articles + Announcements to MagicSearch + Added One-click update
Version 1.0.0 [ 3 May 2016 ]
- Inital release of FireHelp
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