[ad_1]
To get this product on 50 p.c contact me on this link
E-mail and jQuery powered attachment supported Help Desk, Online Customer Care, Ticket System. Provide your clients ship their questions or issues to you by an expert system. Template system is totally customizable.
Features
Front View
1. Users
• Your clients can join and add their contact particulars.
• E-mail activation after join.
• User Login
2. Ticket Management
• Users can submit tickets,
• Add attachments to their tickets (jQuery and AJAX powered)
• Supported file sorts: JPG, PNG, GIF, DOC, DOCX, PDF, XLS, XLSX, PPT, PPS, PPTX and PPSX
• Save their tickets as drafts to proceed later
• Engage in message dialog with admin contained in the tickets
• When a brand new message is submitted, the system sends mail to recipients
Admin View
1. User Management
• Admins can add, edit, delete or make admin different customers
2. Ticket Management
• Admins can engae in message dialog with customers contained in the tickets
• When a brand new message is submitted, the system sends mail to recipients and offers warning on the admin web page
• Admins can shut or re-open tickets
3. Site Settings
• Admins can set the cookie settings, website template, website title and website e-mail.
Other Features
1. PHP primarily based template system
• Easily create your individual templates with none data of php.
• The template system is kind of much like and even simplier than wordpress template system
Installation
1. Create a database.
2. Edit the small print in “settings.php” within the contains folder of the script on your wants and preferences.
3. Change the learn-write permissions of “files” folder and different folders inside to 777.
4. Upload all information to your server within the folder you’ve specified within the settings.php file.
5. Visit the tackle yoursite.com/path_to_help_desk/set up.php for set up.
Updates
March 15, 2012:
* Addded date / time function
* Changed the format and design
[ad_2]
To get this product on 50 p.c contact me on this link
