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Host A Support Tickets System Website with WordPress.
Multi Helpdesk Pro empowers your WordPress with the Support Ticket System Business Model. Where firms from throughout the globe may be part of your web site to host their very own assist system.
General Features
Responsive Layout
Multiple skins
Companies on Subdomains.
Usage Documentation
Developer Documentation
Changeable Themes
Features Can be Extended.
Company Admin Features
:
Can Create Helpdesk
Configure Support Homepage
Configure FAQ (html/textual content)
Configure Company Introduction (html/textual content)
Can add/edit/view/delete Agents
Can add/edit/view/delete/block Customers
Can reply To Tickets
Can assign Tickets To Agents
Configure Tickets Settings
Change Skin
Customer Features:
Can Edit Profile
Can Create Ticket
Can Solve Ticket
Can Rate Tickets
Agent Features:
Can add/edit/view/delete/block Customers
Can Respond To Tickets
Can Close Tickets
Can Edit Profile
EXTESIONS
Recommended Hosting
Changelog
==07-08-18== = WooCommerce Subscription Integration = Added Groups == 04-05-17 == = Major Security Update = Embeddable Feedback Widget Added. == 24-07-17 == =backend-posttype-companies.php: add firm respective metas =backend-posttype-tickets.php: add Ticket respective metas =admin-settings : =Both Controller/ Theme =add-helpdesk: =Both Controller/ Theme =customer-company-ticket =Both Controller/ Theme =admin-tickets, agent-tickets, customer-tickets =Both Controller/ Theme == 30-07-16 == = Added Subdomain as possibility. = Added Documentation. N/A - 22-03.16
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