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This situation typically comes to each prospects that they could need to cancel the order after they’ve positioned it. In the default Magento course of, it doesn’t permit the shopper to cancel the order from their buyer panel. This is a hefty course of that buyer would wish to contact the admin by way of telephone, e mail, contact kind or some other methodology and request the admin to cancel the order and likewise that this is able to take a while to get the order cancel course of executed. With our Order Cancel module for Magento 2, it makes your entire course of very straightforward with simply the press of a button. The buyer can cancel the order by themselves by selecting the cancel cause and specifying in feedback part no matter they need to convey to the admin and simply click on on the cancel button to have the order cancelled. This make it much less cumbersome for each the admin in addition to the shopper to get the order cancel executed. The admin would additionally get notified by way of mail in regards to the cancellation executed. The standing of the order would routinely be up to date to Cancelled standing as a result of these orders are being cancelled effectively earlier than it’s being said processing by the admin. The prospects can cancel their order earlier than the admin has modified the order to processing standing. This module additionally reduces the work of admin from manually accessing into the admin panel for altering the order standing to cancelled.

The cancel order possibility is being offered in three pages for the Customer Panel.

Customer dashboard the place all of the current orders are displayed.
“My Orders” itemizing web page.
Order View web page.

Our module gives configuration choices to specify the variety of hours which can be allowed for the shoppers to cancel the order. Notification message can be exhibited to the shopper about how a lot hours inside which they’re allowed to cancel the order within the order success web page in addition to within the order cancellation kind. Hence the shoppers are effectively notified in regards to the hours left to cancel the order. The admin panel choices present management over your entire module. You can simply configure the notification message, button textual content and colour choices with out the necessity for a developer to customise it.

Features:

Easy Installation & Configuration.
Allows prospects to Cancel any pending order from the Frontend.
Customers can cancel orders from Recent Orders part in Customer Dashboard, My Orders web page orders itemizing and Order View Page.
Admin possibility to pick out e mail template from the Backend and can even select who all must be notified each time an order is cancelled.
Admin can configure discover messages, button textual content, button colour and popup colour from the configuration choices.
Compatible with Community Editions of Magento 2.x variations.
Admin can specify the timelimit allowed for the shoppers to cancel the orders.
Customers can be displayed in regards to the hours left for them to cancel the order within the order success web page in addition to the order cancel kind popup.

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