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pretty Customer Support System is an easy to make use of but totally featured buyer assist system!
Working with customers to supply assist could be troublesome. pretty Customer Support System permits for managing assist requests on-line through e mail or internet. The system is designed from the bottom as much as work on a number of gadgets throughout the board. It is totally aware of cellular gadgets (comparable to iPhones, Androids, Windows Phone and many others.), tablets (iPad) and desktop computer systems.
To reply a number of your query, we’ve got included a information base part to permit you to present your customers with replys to widespread questions to save lots of you the headache.
System contains options to assign tickets to a particular workers member. Also contains setting a precedence to a ticket and speaking with the person in a short time. Includes a easy web-based installer for any laptop person to grasp in addition to documentation concerning the system. Markdown based mostly formatting.
Features Included Out of the Box!
- Works COMPLETELY with cellular browsers! Contact your customers on any medium.
- Customize the System’s Styling
- Add in Knowledge Base Articles to unravel widespread questions
- Interface with customers in a easy ticket system
- Prioritize tickets with priorities to assist overcome great amount of assist tickets
- Assign a ticket to a particular administrator
- Email notifications
Demo
http://support-demo.seanfisher.co/
Admin Username/Password
Email: [email protected]
Password: demo1234
We use the system ourselves to supply assist and reply your questions.
Installing the System
We have outlined the documentation to put in the system within the README.html file included with the obtain. Simply put, you may set up it with the built-in installer positioned at http://YOUR-DOMAIN.TLD/installer. So in case you put in it at http://support.company.com/, the installer could be at http://support.company.com/installer.
After Installation
After putting in the system, you can be logged in. From there, you may add information base articles, change the settings, and many others.
Behind the Scenes
pretty Customer Support System is a Laravel based mostly utility working on PHP 5.3.x. It makes use of trendy, quick and environment friendly programming strategies to create a safe and dependable system for our customers.
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