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SkyDesk v1.5
SkyDesk is a tiny however but highly effective ticket administration system crafted utilizing the handsomely Bootstrapframework along with PHP and MySQL.
SkyDesk comes with the next options:
– Admin and Agent person interface with full overview
– Client person interface the place one can and create, view or modify his/or her ticket(s)
– Dashboard exhibiting alers and statistics
– Ticket administration
– User administration
– Category administration
– Settings
This bundle comprises:
– php recordsdata for the acctual system
– mysql file for desk creation
– This README.txt file
Installation:
1. Use the install_sqltables.sql to populate the tables in your MySQL server
2. Edit join.php and specify your servername, username, password and database
3. Upload all the things besides the README.TXT and the sql file to your webserver
4. Login with username: admin password: admin123 and create the primary Agent
5. Change permission on the uploadfolder to 777 (everybody learn/write)
!!! Remember to alter the Admin password. !!!
ChangeLog:
v1.5 (Jan 30, 2014)
– Fixed a bug for brand spanking new tickets whereas not attaching any file
!!! Please replace the sql utilizing the hooked up .sql file !!!
v1.4 (Jan 16, 2014)
– Fixed a bug for classes whereas modifying a ticket
– Fixed a bug for hooked up to whereas modifying a ticket
– Added connect a photograph to a brand new ticket (presently supporting jpg, gif, png)
– Added end-user electronic mail notification whereas creating a brand new ticket, modifying a ticket or closing/arching a ticket
v1.3 (Jan 8, 2014)
– Changed password hashing
– Added further safety to kinds
v1.2 (Dec 22, 2013)
– Cleaned up the code
– Removed a number of whitespaces
v1.1 (Dec 16, 2013)
– Bugfixes for usercreation
v1.0 (Dec 14, 2013)
– First model out
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