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This product is being developed utilizing Laravel framework now. I will add it by subsequent week 2nd June 2019

This could be very easy help ticket system which is designed to help your clients who’ve bought your services or products

This script has been constructed utilizing Fuel PHP Framework

This script is just appropriate for individuals who do freelance work as a result of this script has very restricted options in comparison with full help system however I’m comfortable so as to add extra options to this method relying on the suggestions from you

Admin Features

Admin Can outline services or products
He can create ticket if buyer contact him by way of telephone
Admin can see the standing of the ticket and alter it
Admin can reply the ticket and buyer will obtain notification by way of e mail
Admin can shut and reopen the ticket
Admin will probably be notified by e mail when new ticket is created by buyer
Admin will probably be notified by e mail when buyer reply the ticket

Customer Features

Customer Signup kind
Customer can create the tickets
Customer will get notification by way of e mail as soon as the admin reply the ticket and buyer can log in to the system and reply the identical query