WordPress Support Tickets

WordPress Support Tickets - 1

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#demo

User demo :

http://artemisdev.com/demo/wpst/

username: person

password: person123

Agent demo :

http://artemisdev.com/demo/wpst/wp-admin

username: agent

password: agent123

WordPress Support Tickets - 1

WordPress and WooCommerce Support Ticket Plugin is a complete and full resolution for WordPress and WooCommerce websites. This WordPress ticketing plugin is designed and programmed from the bottom up by the ArtemisDev Group, and regardless of the opportunity of designing the specified ticket template, there isn’t a want to fret in regards to the inconsistency or litter of your WordPress web site.

#Introduction

Ability to create an infinite variety of tickets

There are not any restrictions on sending tickets to customers, and customers can ship tickets at any time concerning their questions and issues.

Ability to connect recordsdata

Users and Agents will be capable to connect their desired file in every ticket ٬ all recordsdata uploaded in a separate folder in your WordPress add folder shall be uploaded for simpler administration ٬ and eventually general superior options within the settings There is a plugin for attaching recordsdata.

Send notification e mail

After sending or replying to the ticket, an e mail shall be despatched to the person or web site administrator. There are additionally superior options within the plugin settings to alter texts and e mail settings.

Ability to design a ticket template with out having to alter the plugin

One of the nice options of the WordPress Support Ticket Plugin is the flexibility to design and code a ticket template that matches your web site template, which signifies that by copying the template folder out of your plugin, you’ll be able to simply change the ticket template with out having to alter the Design or customise plugin code.

Ability to outline classes, departments, priorities for tickets

You can simply outline classes and departments for managing your web site’s tickets, and you may also use the definition of prioritization to deal with tickets.

Full Compatible with WooCommerce

If you utilize WooCommerce, the ticketing system will mechanically add ticket menus to the WooCommerce person panel. There are additionally some nice options within the plugin settings that customers can select when sending a ticket, or if the supervisor The web site needs to have the ability to show solely the merchandise within the discipline that the person has bought.

Dedicated quick code

If you haven’t used the WooCommerce plugin or need to show the help ticket on the tab for any motive, it’s doable to show the ticket supply system for customers by inserting the quick code of the system.

Advanced search and filter for tickets

In the admin panel, within the checklist of tickets, there’s a field referred to as filter or search that you could simply search within the submitted tickets.

Ability to create customized standing for tickets

In addition to the default standing for every ticket, you’ll be able to outline your required standing together with the specified coloration.

Ability to outline limitless help operator

You can create an infinite help operator or answerable for responding to tickets. It can be doable to assign a ticket to the specified help operator in every ticket.

Settings and personalization

For virtually all ticket sections, there are settings for the comfort of working with the plugin so as to simply customise the WordPress ticket system in your web site.

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